Contact Us
Email is the best way to reach us, and a real person will reply.
Get in Touch
Have a question about your order, your proof, shipping, or anything else? Email us and we'll be glad to help.
- Email: hello@thefence.uk
- We aim to reply within 1–2 business days
- Support hours: [VERIFY: support hours]
Already Placed an Order?
Please include your order number in your message so we can find your order quickly. It's in your order confirmation email. Adding your pet's name or a note about your proof helps us help you faster.
You can also see how order updates work on our Track My Order page.
What We Can Help With
- Proof questions and revisions
- Order status and shipping
- Damaged, defective, or incorrect items
- General questions about products and how it all works